Find answers to your questions, learn how to use OneReference effectively, and get the support you need.
Learn the basics of OneReference and set up your account.
Everything you need to know about reference management.
Manage your account settings and preferences.
Step-by-step guide to requesting professional references from your contacts.
Tips and strategies for maintaining strong professional references.
Learn how to control who can see and access your reference information.
Solutions to frequently encountered problems and error messages.
To add a new reference, go to your dashboard and click the "Add Reference" button. Fill in your referee's contact information and send them a request. They'll receive an email with instructions to complete your reference.
Yes, you have full control over your reference privacy. You can choose to make references public, private, or share them with specific employers only. You can also revoke access at any time.
Our system automatically sends reminder emails to referees. You can also manually send reminders from your dashboard. If they still don't respond, consider reaching out to them directly or adding an alternative referee.
Absolutely. We use enterprise-grade encryption and security measures to protect your data. All information is stored securely and we comply with GDPR and other privacy regulations.
We offer a free plan for individuals with basic features, and paid plans starting at £9.99/month for advanced features. Business plans are available with custom pricing based on your organization's needs.
Can't find what you're looking for? Our support team is here to help you with any questions or issues.
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