Help Center

Find answers to your questions and learn how to get the most out of OneReference.

Getting Started

Learn the basics of using OneReference and set up your account.

Account Management

Manage your account settings, subscriptions, and privacy.

References

Everything you need to know about managing references.

For Agencies

Specialized help for recruitment and hiring agencies.

Security

Learn about our security features and how to keep your data safe.

Troubleshooting

Solutions for common issues and technical problems.

Frequently Asked Questions

How do I create an account?

Creating an account is simple. Click on the "Sign Up" button in the top right corner of the page, fill in your details, and follow the verification steps sent to your email.

Is my data secure?

Yes, we take security very seriously. All data is encrypted both in transit and at rest. We use industry-standard security measures and regular security audits to ensure your information is protected.

How do I request a reference?

From your dashboard, click on "Request Reference," enter the contact details of your referee, and customize the request message if needed. They'll receive an email with instructions on how to provide your reference.

Can I cancel my subscription?

Yes, you can cancel your subscription at any time from your account settings. If you cancel, you'll still have access to your subscription features until the end of your current billing period.

Can't find what you're looking for?

Contact Support